We’re Hiring

29 Jan , 2018 General News

We’re Hiring











Climbing Coach/Front of House 

Job Description and Person Specification

The Climbing Lab’s mission is to provide a safe, friendly, and exciting facility for all levels of climber.

To maximise the accessibility of climbing and increase knowledge & awareness of the sport, 

and to create a social hub for all who share an interest in climbing


Accountable to: Operations Manager

Key Roles & Responsibilities:

  • To deliver high quality tuition to both children and adults of all abilities
  • To provide first class customer service and give a warm welcome to every visitor
  • To ensure centre entry procedures are adhered to and process transactions through our automated POS system
  • To supervise the bouldering walls and ensure all users maintain appropriate climbing wall etiquette
  • Respond to emergency situations and carry out first aid as required
  • To ensure suitable standards of cleanliness are maintained at all times within the centre
  • Opening and closing of the building
  • To positively promote The Climbing Lab values and beliefs, and assist with achieving the mission statement

Essential Skills & Experience

  • A keen, active climber, with a passion for the sport, having at least 12 months climbing experience
  • A previous customer facing role in a busy and fast paced environment
  • Experience working with an automated POS system, including cash handling
  • Excellent communication skills
  • Ability to work with flexible working patterns, including evenings and weekends
  • Self motivated with a proactive, positive attitude
  • To be punctual, well organised, and reliable

Desirable Skills & Experience

  • Previous experience working in a commercial climbing centre
  • A nationally recognised climbing instructor qualification, such as CWA or SPA
  • A current First Aid qualification
  • Experience coaching groups of children or adults in a sporting environment

Please send you CV and covering letter to manager@climbinglab.co.uk

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