Gift Card Terms and Conditions

To redeem a gift card please present the gift card or produce the card number at reception or through our booking page.  Purchases will be deducted from the card amount until the value reaches zero.  This card is not redeemable for cash or the purchase of other gift cards.  Any unused value remains on the card.  The Climbing Lab Ltd is not responsible for any lost, stolen or damaged cards. Cards can not be replaced if lost or stolen.  You may check your card balance through your customer portal once assigned. This gift card is valid for 12 months from date of purchase.

Gift Cards are non-refundable.